Shipping

New Zealand orders: $0
Australian orders: $20NZD flat rate
Rest of the World: $40NZD flat rate

All orders are processed in New Zealand Dollars.
All deliveries come with a tracking number provided upon an emailed notice of dispatch.
Orders are dispatched within 48 hours of placement, unless specified as a pre-order or custom order.

Delivery for New Zealand orders are 2-5 working days. International orders are 3-10 working days, unless delayed by local customs.

Import Charges

If you are purchasing from outside New Zealand, please be aware of the potential duties and taxes that may apply.
We will declare an appropriate value that the item is worth, but should this incur any import charges upon the item's arrival, we do not cover these charges.

Returns

Exchanges can be made within 14 days of dispatch, under the condition that the items are unused, undamaged, and the swing tag still intact.
Please let us know the reason for exchange. We will be in touch regarding how to proceed.
The cost of shipping to return an item will be at the buyer's expense. Please choose carefully, we don't want any sad gurls!

To get in touch with us, please fill out the Contact form or email us at hello@tiafeng.com

 

Custom Orders

Wanting something extra special? Please email us at hello@tiafeng.com

 

xoxo